Return & Refund Policy

Thank you for shopping at Burari Junction! We value your business and want to ensure you have a transparent and satisfying shopping experience. If you are not entirely satisfied with your purchase, we are here to help.

Returns Policy

• Time Window: You have 7 calendar days to return an item from the date you received it.
• Item Condition: To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must be in the original packaging with all tags, manuals, and accessories intact.
• Proof of Purchase: Your item needs to have the receipt, invoice, or proof of purchase provided by Burari Junction.

Non-Returnable Items

Please note that certain items cannot be returned due to health, hygiene, or safety reasons. These include:

• [Diaries, Kea-chain, Wallet, Card Holder, custom-made products, or items bought during a Clearance Sale].

Refunds Policy

• Inspection: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
• Approval & Processing: If your return is approved, we will initiate a refund to your original method of payment (or bank transfer/digital wallet as mutually agreed).
• Timeline: You will receive the credit within [5 to 7] business days, depending on your card issuer's or bank's policies.

Shipping Costs for Returns

• Responsibility: You will be responsible for paying for your own shipping costs for returning your item unless the return is due to a mistake on our part (e.g., wrong item sent or defective product).
• Deduction: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you receive a product that is damaged or defective upon arrival, please contact us immediately within [24 to 48 hours] of delivery at our [Contact Us] page with clear photos or a short unboxing video of the damage. We will arrange a replacement or full refund at no extra cost to you.

Contact Us

If you have any questions on how to return your item to us, please feel free to reach out via our official contact options.